Last updated: 3 August 2026
1. Scope
This policy separates Abroad-X professional fees from government, education, medical and other third-party fees. It should be read with the signed service agreement and applicable law.
2. Abroad-X professional fees
A request to cancel services or seek a refund should be sent promptly to admin@abroadx.in. Any professional-fee refund depends on the signed service agreement, the work completed, time spent, resources already committed and applicable law.
A refusal, delay or unfavourable decision does not by itself create an automatic right to a refund where the contracted professional services were properly performed. This does not prevent a refund or other remedy where required by the service agreement or applicable law.
3. Government and third-party fees
College application fees, tuition deposits, tuition fees, IRCC processing fees, biometrics fees, medical examination fees, visa application centre fees, language-testing fees, credential-assessment fees, police-certificate fees, courier fees, translation fees and other third-party charges are not Abroad-X professional fees.
Refunds of those amounts are governed by the rules of the relevant institution, authority, clinic or service provider. Applicants must request any available refund directly from that organization.
4. Payment method
Abroad-X does not accept cash. Professional fees are payable only against an official Abroad-X invoice and only into the official Abroad-X company bank account or another company payment method stated on the invoice. External fees must be paid directly by the applicant through official channels as described in the Payment and Service Policy.
5. Mandatory rights
Nothing in this policy excludes or limits a mandatory consumer, regulatory or statutory right. Where applicable law provides a cancellation, refund or complaint right that cannot lawfully be excluded, that right continues to apply.
